Marketplace Features
At SME Marketplace NG we will do our best to offer a service better than everyone else, tailored to small independent businesses and with comparable fees that we do our best to make absolutely worth it. Our marketplace is LOADED with features, and there are always more in development!
Marketplace Features:
A marketplace by entrepreneurs, for entrepreneurs.
- Genuinely verified local vendors. We take our time to verify each and every vendor on our marketplace.
- Easy order processing. Easy to navigate through to place an order. Buyers can search products by product categories, product location, or vendor’s location.
- Save time and money – Save time searching and purchase from the closest vendor to you, while also saving money on shipping. All store offers “Store Pickup” as a shipping method.
- Shop wide range of products from local businesses. Buyers purchase from multiple vendors in a single order and the Marketplace handles the rest.
- Direct contact with vendors – Buyers can ask/enquire about products they need help with directly from the product/service vendor using the “chat” or “Contact Vendor” button on the product page.
- Products & Sellers’ reviews and ratings – Buyers rate and review vendors’ and their products so that other buyers can view these while making a purchase decision, which also helps to build trust and loyalty with the vendors, thereby facilitating better communication between buyer and vendor.
- Site-wise Coupon codes are given away at events and in our newsletters. It can be used for any and all vendors on the Marketplace, and the vendor receives the full amount just like any other payment.
- Digital wallet and cashback rewards – Marketplace includes an in-built wallet and cashback rewards system for certain vendors on certain products. Subscribe to our newsletter to avoid missing out on cashback, coupons, and deals.
- Multiple payment methods. From bitcoin to debit/credit card to USSD.
Vendors Features: Why Our Fees Are Worth It
We offer total freedom to vendors. Our Marketplace, Your Store.
- Benefit from a nationwide audience. Expose your store and products to millions of online shoppers looking for local vendors/service providers. We promote your listings and shop on all our social media channels.
- Access to a powerful vendor dashboard to manage the hardest aspects of selling online for you. Keep your orders organized and separate from your day-to-day.
- Great advertising and marketing tools to boost your online presence and connect with customers on your Webstore.
- There’s no limit to the type of products you can sell in your Webstore. From physical products to digital to services to event tickets, just name it. See list of Prohibited Items/Services
- Publish great content and build a blog that is easy for search engine to access via our built-in blogging tool.
- No more managing through Messenger/Social media with manual payments. Includes a post-order messaging system linked to each order. Handle issues, send proofs, and more.
- No more copying and pasting names and order details from chats or emails to spreadsheets – print packing slips with addresses in one click.
- Fulfill one or multiple orders with just one click, making your daily order management a breeze.
- Automatically create invoices for you and your customers in one click.
- Connect with more customers – Share your social media details on your webstore, also set your physical store location to help customers easily locate your physical store.
- Buyer Seller relationship – View and answer questions asked by buyers about products they need help with from the “Contact Vendor” section on the single product page.
- Enter tracking numbers and marked as shipped. Your customers receive professional email notification automatically.
- Set up shipping rates by fixed-price, tiered pricing, weight-based, and location-based rates. You can also allow store pickup from local buyers.
- Local delivery management. Add and assign local delivery persons. Delivery persons are automatically notified via SMS or Email of delivery assignment and have their own dashboard to manage and update deliveries.
- Recover lost sales by automatically sending an email to prospective customers with a link to their abandoned shopping carts, encouraging them to complete their purchase.
- Advanced sales reports. Track your sales over time, check on your store visits vs. sales to learn the interests of your customers.
- Getting the word out on the Marketplace’s social media pages and more… the Marketplace is not successful unless you are!
- Multiple sales channel – Online store; Facebook shop; Instagram shop; and Google shopping*
- Use the Seller app on your smartphone to update your store, manage inventory, fulfill orders, and contact a customer.*
- Hands-on technical support, assistance, and knowledgebase, to include setup. And lots more…
Selling Features:
- Variable Products – Offer different variations of your products, such as multiple sizes, colors, materials, and more. Each variation can have its own price, SKU, weight, and inventory.
- Digital Products – Customers can order and download your digital products right from your Webstore.
- Wholesale Pricing – “1-10 are NGN2000 each, 11-20 are NGN1500 each” – auto-calculated in cart. (Coming soon)
- Special Offers – “Buy 10 get 1 free” – auto-calculated in cart. (Coming soon)
- Pre-Order Management with reduced price before the date you set.
- Coupon Codes – Percent and fixed amounts off. Create as you wish.
- Advanced Product Options – Add radio buttons, checkboxes, choices that appear when specific options are selected, and much more.
- Custom Input Fields on your product listing. etc.
