Affiliate FAQs
Table of Contents
How Does The Program Work?
As an affiliate member, you are essentially part of our sales team. For every person you refer to our site that makes a purchase and/or signs up as a vendor, you get a commission. The more people you refer, the better chances you have of making more money.
For example, say person A sees our banner ad on your site. They click through it and purchase a product from the marketplace for ₦50,000. You will earn ₦2,500 as a commission (5%). The commission or the order needs to be 30 days old to withdraw the commission.
How Do I Promote SME Marketplace NG?
The most popular is by linking to our site with either a banner advertisement or a text link. We provide you with several examples and banner ads so it’s easy for you to get started right away.
How Quickly Can I Get Started?
It depends on how fast you can type. Our short application only takes a minute to complete and you are instantly approved into our program. From within your affiliate account, you will have access to our link generator which is embedded with your unique tracking code. That’s how we’ll be able to tell if a referral came from you or somebody else.
How Much Money Can I Make?
We offer a 5% commission from each successful sale and ₦500 for each vendor who signs up with your unique referral link. There is no limit on the amount you can earn each month. The harder you work to promote us, the better chances you have of making more money.
How Will I Know if I Earned a Commission?
You will instantly be notified via email when a sale has taken place. We even have free analytics so you can see how many click-thrus you’re generating.
How Do I Get Paid?
All affiliate payments are made via Bank Transfer to the bank account details you maintain in your Affiliate account. You also need to make sure your bank account details are correctly entered within your affiliate account. Any account incorrectly setup will not be paid for that cycle.
When are Payouts Made?
At the end of each month, we run a report to see how many affiliate sales were made. Each transaction is manually audited due to an increase in affiliate fraud. Assuming your affiliate commissions are valid (see “I Made a Sale but didn’t get Paid” below), payments for the prior month will then be sent to your Bank account by the end of the next month. For example, if you had three sales in September, you will be paid by October 31st. The minimum payout amount is ₦10,000.
Can I Earn Commissions from My Own Purchases?
No. You will not receive credit when purchasing one or more products through your own affiliate link. You may receive an automatic notification from us to let you know that a sale has taken place, but your affiliate payout will not include this amount. So don’t waste our time and try to be tricky by using another email address or some other clever method. It’s very easy for us to tell if someone purchased our products through their own affiliate link. Bottom line: If there is any question about the legitimacy of the affiliate sale, you will not be paid.
Can I Earn Commissions from Product Upgrades?
Sadly, we are not offering any commission for upgrades and membership renewals.
How Long Does the Affiliate Referral Last for?
Whenever a visitor clicks through your affiliate link, a 30-day cookie is set. If they make a purchase within those 30 days (and they don’t clear their cookies), you get credit for the sale.
How Does the Affiliate Cookie Work?
When someone clicks on your affiliate link, they are redirected to our website and a cookie is set with your affiliate id. As long as they don’t clear their cookies or click on another affiliate link before checking out, the sale will be credited to you.
Can I use Paid Search to Promote SME Marketplace?
Yes, but there are some limitations. We recommend advertising on sites such as Google, Yahoo, Bing, and Facebook.
Can I use Paid Search to Promote SME Marketplace?
Yes, but there are some limitations. We recommend advertising on sites such as Google, Yahoo, Bing, and Facebook.
I Made a Sale but didn’t Get Paid
If you made a sale but never received payment for it, chances are it was either voided based on our audit or your affiliate account is incomplete. We must have a minimum of your full name, email address, and your “Payout Method” set on the “Payout Details” page. If we suspect a fraudulent affiliate sale, the commission will not be paid out and the affiliate runs the risk of losing their affiliate account. If you forgot to set your “Payout Method” and commissions have already been paid for that month, you will get paid the following month instead. We occasionally do make mistakes so if you have a valid case, please send our support team a message including the details of your transaction. Unpaid transactions older than 60 days cannot be disputed.
Minimum Payout amount
We pay our affiliate partners once a month. Minimum ₦10,000 credit required to get paid.
I Made a Sale but now it’s Showing up as a Credit
This usually means a purchase of one of our products was reversed due to a fraudulent transaction. Our payment gateway automatically refunds the money which means the commission you earned gets returned as well. We know, it sucks and we both lose out. It could also mean that the affiliate sale was reversed because it was not made following our affiliate guidelines.
Promotion Ideas
The great thing about affiliate programs is you can be as creative as you like. Most people take the easy route which is just placing affiliate banners on their site and hope someone will eventually click on it. While this is fine, it’s not always the most effective method. Let us give you some insider marketing advice which we’ve learned from our years of online affiliate experience.
Take a two-prong approach when promoting. Use banners on your site but also leverage the power of a blog post. Writing a review about SME Marketplace NG will not only get more traffic to your site but it’s 10 times more likely to generate an affiliate sale. Why? Because people are searching the web looking for product reviews before buying products. They are already in buying mode and if your review convinces them enough, they will click on YOUR affiliate link to buy. Of course, make your reviews honest and tell them why you love our marketplace so much.
Legal
We reserve the right to decline payments, suspend accounts, and/or terminate any affiliate user account without notice. This may be due to one or several of the following reasons:
1) providing false and/or misleading information about marketplace discount codes
2) running paid search engine marketing campaigns (i.e. AdWords) on our brand-related keywords mentioned above
3) using link farms, spamming forums/websites, and/or taking part in any illicit acts to drive traffic towards your affiliate links.
Any terminated affiliate with pending payments for the current month will not be distributed. All decisions are final and account terminated or suspended will not be reversed.
Ready to register as an affiliate? Sign up here
If you have any question, feel free to use our Contact form.
